Ordering & Payment

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as Shop Pay, Apple Pay, and Google Pay.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible at support@favoredandfresh.shop.

Shipping

How long does shipping take?

Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?

Yes! We ship to select international destinations. Shipping times and rates vary by location and will be calculated at checkout.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to track your package directly on the carrier's website.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Final sale items are not eligible for return.

How do I start a return or exchange?

Please email us at support@favoredandfresh.shop with your order number and reason for return. We'll guide you through the process.

Sizing & Product

How do I find my size?

Each product page includes a detailed size guide. If you're between sizes, we recommend sizing up for a more relaxed fit.

How should I care for my knitwear?

We recommend hand washing or using a gentle machine cycle with cold water. Lay flat to dry to maintain the shape and quality of your sweater.

Contact Us

How can I get in touch?

You can reach our team at support@favoredandfresh.shop. We aim to respond within 1–2 business days.