Here at Favored & Fresh, we firmly believe in creating top quality products by meticulous attention to details in our communications for each of our mock-up designs before we send them to our trusted manufacturers. Upon receiving the bulk orders, we take pride in inspecting the products to ensure that each customer will be confident in their purchase from our company due to the inspection process. With that being said, all sales are considered FINAL!! We only accept returns for damaged products or errors with your orders. We greatly appreciate your cooperation and business